Below you will find what some of our customers say about our Harley-Davidson dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I only purchased a T shirt but my experience at your dealership was really nice and it started right at the front door. When I walked in a gentleman greated me, introduced himself and I also told him my name. He then asked if we were first time visitors (June 2011) and if we need any assistance let him know. I thought that was great, walked around the dealership, saw the museum, which was a nice touch. Sales people said hello but did not hassle. Bought my shirt and when we were leaving the gentleman at the door actually remembered my name and the other 3 guys with me (i think that is amazing, 20 other people must have come and gone during our visit) and told us to enjoy our ride back up to Toronto. True quality coustomer service is a dying commodity I find but not at AD Farrow. I wish I could really express my experience better but not that good at spelling it out. Overall, I was impressed and i would actually like to do business with them again, would drive past 10 other HD dealers to do so. Cheers and keep up that personal touch, it's noticed. "
By: Paul    Milton,ON
By: BETH    FREDERICKTOWN,OH
"I brought my Road king in for 25,000 mile service and a new rear tire. While replacing the tire, the rear wheel was Inadvertently damaged. The service manager immediately called to inform me that they would replace the wheel free of charge. I appreciate the honesty and integrity of this dealer."
By: David    Grove City,OH
"The people at the NorthStar Dealership were by far the best I have ever been treated at any motorcycle shop. Great sales, great merchandise, great everything. I have told at least 20 people how well I and my wife were treated"
By: Rodney    ,XX
"As long as Harley-Davidson is always made in the United States, I will not buy or ride any other brand, and I will keep buying genuine H-D Products. The salesperson as A.D. Farrow went above and beyond to get my dream machine. it was easy and painless. I love Harley-Davidson motorcycles, the company, and the legacy"
By: Doran    ,XX
"Great Dealership. Very Nice People!"
By: Leonard    ,XX
"JC, great salesman, easy to talk to, no pressure, knowledgeable, would recommend to ANYONE!"
By: Brannon    ,XX
"All persons involved in the purchase of my first new Harley-Davidson were more than helpful and beyond."
By: Jeffrey    ,XX
"This bike was purchased for my mom. We were impressed by the attentiveness and friendliness of Brian and the other associates. This is our favorite Harley store. Everyone is more than willing to assist you I any way."
By: Sean    ,XX
"I did not visit the A.D. Farrow dealership with the intention of buyng. However, the salesperson, JC, made me feel so comfortable and made the decision easy. The ladies at the accessories counter made my wife part of the process and even managed to sell us about 1,500 in extras. I traded in a 2010 Goldwing for a 2012 road glide ultra and I am now Nothing but Harley guy! Thanks!"
By: Keith    ,XX
"On 4-9-12 we decided to go to A.D. Farrow because the other dealership was taking 1.5 weeks to process our application. Brian Edington, the salesman wonderfully helped us get our application together and through. Nancy Wirick, the general business manager made a huge effort and phone calls, our application was approved. We got to sign our papers that night. Nancy wirick and brian edington stayed after the store hours closed at 7:00pm They both worked till 9:00pm. We are grateful for their time and help."
By: Rita    ,XX
"I regret not buying from Harley-Davidson sooner!"
By: Kevin    ,XX
"Great Experience for first time rider!"
By: Antonio    ,XX
"A.D. Farrow Harley-Davidson is the best!"
By: Durand    ,XX
"This is my first harley and I’m very happy with it. A.D. Farrow was very nice to me, and did not pressure me but let me look around and make my own decisions."
By: Paul    ,XX
"I’m extremely pleased with both by new Harley as well as my continuing experience with A.D. Farrow at NorthStar."
By: Matthew    ,OH
"I am a believer in giving feedback so a place knows exactly what the consumer is thinking. I work for GM and we are consistantly graded by the customers perception of our service. Now with that being said, I had decided to purchase a Harley last month, and a friend of mine put me in contact with JC at the north star location. Keep in mind, i live 52 miles away and pass 2 different Harley dealers. But my friend raved about JC. And after a trip to the store, i could see why my friend spoke so highly of him. JC is very good at his job, and very informative. He knows his stuff. And that helped a great deal. Upon my decision to purchase a bike the next week, he made it a short painless procedure that ended with me riding off on my new bike. The overall dealership experience is a good one. Your parts and accessories manager i assume? She was really impressive. Your service department looked nice, the guy i spoke to seemed pretty intent on selling me service and whatnot, And the final phase, financing, also pretty seamless, she was good. However, i got the feeling she thought i was stupid for turning down the gap coverage. You probably just laughed. But it was the only hiccup in an otherwise perfect dealership experience. I will recommend AD Farrow to all that I encounter. Great work!"
By: Mark    west liberty,OH
By: Scott    Columbus,OH
"I have been an A.D. Farrow patron for many years. I love the Northstar location. The ride to and from Northstar is just as great of an experience as is the dealership. I spent about 2hrs there on Sat. the 8th of Dec. 2012. Part of it was just talking to Jeff Hill in the parts department. His helpfullness and attitude added to a very enjoyable experience."
By: James    canal winchester,OH
"To;A.D.Farrow Co.Sunbury,Ohio-I Thank You also so much I applaud everyone there,very friendly an professional staff,from the sales,to service,parts an the staff in the clothing apparell/bike accessories.These survey,rates everything at a (5) highest level.But in my own opinion everyone there deserves a(10).My sales person,Louie Lopez,Thanks Brother,I applaud you,excellent job,Thanks Again,Sincerely;Israel Cardenas"
By: Israel    La Feria,TX
"We love your store, however we did not purcahse our bikes with your dealer, everyone is very helpfull and you have the best selections of everything. Jewerly, clothing, accessories and parts. You have a very awsome dealership. I have been inseveral times and you have an awsome selection of gifts for the holiday! Very nice! "
By: amy    bradner,OH
"AD Farrow Harley-Davidson IS THE BEST!!"
By: Durand    Dublin,OH
"This is my first Harley and I am very happy with it. AD Farrow was very nice to me and did not pressure me. They let me look around and make my own decisions!"
By: Paul    Galion,OH
"We live and work 5 miles from a HD Dealership but drove 45 minutes for service and shopping @ AD Farrows!"
By: Dawn    Plain City,OH
"JUST BOUGHT PARTS TODAY 03/26/2012. JUST SOME ELECTRICAL BLOCKS AND PINS. SALES RECEIPT SHOWES THAT THE PART SALESMAN WAS RS. RS WAS VERY HELPFULL IN THE ELECTRICAL PARTS. KNEW THE PART NUMBERS AND DID NOT EVEN LOOK IN THE BOOK. I HAD THE OLD PARTS WITH ME. RS IS VER Y PROFFECIONAL. A REAL ASSET TO YOUR COMPANY. THANKS"
By: Anonymous    COLUMBUS,OH
"Downtown is by far the best shop in my opinion, and I had the best sales experience as Sara did a fantastic job at everything, and kept in touch to find out how the new bike was, overall great salesperson, and great attitude and passion, thanks for all the help."
By: Anonymous    Gahanna,OH
"JC was great; he really listened and helped me select my new bike! The whole dealership made me feel like a rock star and I can't believe how much everybody went out the way to congratulate me and make me feel like I was part of their family. "
By: Sherry    Delaware,OH
"A.D. Farrow NorthStar is a terrific dealership! The building is gorgeous and I visit often. Mike Yunker was a wonderful salesperson. He was as interested in the fit of the bike to me as I was. He was as excited about the whole experience as I was! Great Guy! Jeff Lanzer and Nancy worked hard to close the deal and treated me with the up most respect and interest. They helped me get the bike of my dreams and still stay comfortably within my budget. Service - they are the best. Kelly, Johnny, Mitch and Shane worked with me to fit the bike to my short stature. I am extremely comfortable and happy thanks to them."
By: Tonya    Delaware,OH
"Very pleased with new bike. The sales staff and parts department were great. This is the second bike I have purchased in three years I am planning on buying another for my girlfriend in the spring. The parts and service departments do an awesome job and are very helpful. I might have saved a couple hundred dollars somewhere else - but I am really impressed with A.D. NorthStars Sales, Service and Parts Departments."
By: Steve    Lewis Center,OH
"For my first Harley purchase, I had a wonderful experience at A.D. Farrow. They actually have two dealerships within 4 min from my home. I have had the same experience at both dealerships. Bob Althoff definitely runs a top-notch organization with people dedicated to helping the customer whether buying a motorcycle or any other product in the store."
By: David    Grove City,OH
Now Open Later!
All A.D. Farrow Co. Family of Dealerships are now Open Until 7:00pm M-F to better serve our customers.
A.D. Farrow Co. Downtown Columbus
491 W. Broad St. Columbus, OH 43215
614.228.6353 II 1.800.231.8436
HOURS
Open 7 Days
Monday - Friday: 9am - 7pm
Saturday: 9am-5pm
Sunday: 11am-4pm
 A.D. Farrow Co. Shop at NorthStar
7754 St. Rt. 37 E., Sunbury, OH 43074
740.965.9900 II 1.888.807.9901
HOURS
Open 7 Days
Monday - Friday: 9am - 7pm
Saturday: 9am-5pm
Sunday: 11am-4pm
 Centennial Park Harley-Davidson
12477 E. Broad St. SW, Pataskala, OH 43062
740.964.2205 II 1.800.798.3544
HOURS
Open 7 Days
Monday - Friday: 9am - 7pm
Saturday: 9am-5pm
Sunday: 11am-4pm